Effective Date: July 30, 2026

OVERVIEW

IV Sound respects your privacy. This Privacy Policy explains how IV Sound, referred to as "we," "us," or "our," collects, uses, shares, and protects information when you visit ivsound.com, purchase our digital products, contact us, or subscribe to our newsletter.

By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following information.

INFORMATION PROVIDED AT CHECKOUT

When you make a purchase, we require or may receive:

• First and last name
• Email address
• Phone number
• Order and purchase information
• Payment method
• Transaction status and transaction identifiers
• Information necessary to provide access to purchased products

Payment information may be submitted directly to the payment provider selected during checkout. IV Sound generally does not receive or store your complete payment-card number.

CONTACT FORM INFORMATION

When you submit a contact form, we may collect:

• Your name
• Your email address
• Any other information included in your message

Please do not submit sensitive personal information through our contact form.

NEWSLETTER INFORMATION

When you subscribe to our newsletter, we may collect your name, email address, subscription status, and information about your interactions with our emails.

Purchasing a product does not automatically subscribe you to promotional emails. We will send marketing communications when you have subscribed or when otherwise permitted by law.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, Wix and other website technologies may automatically collect:

• Internet Protocol address
• Browser and device type
• Operating system
• General location derived from your IP address
• Pages viewed and actions taken on the website
• Referring website or source
• Date and time of visits
• Cookie identifiers and similar technical information

HOW WE USE INFORMATION

We may use the information we collect to:

• Process and manage purchases
• Deliver digital products and download access
• Send order confirmations, receipts, and transactional messages
• Respond to questions and support requests
• Verify purchases and troubleshoot product-access issues
• Operate, maintain, and improve our website
• Detect fraud, misuse, security incidents, and unauthorized transactions
• Maintain business, tax, accounting, and transaction records
• Send newsletters, product announcements, promotions, or other marketing communications when permitted
• Understand how visitors use our website
• Comply with legal obligations and enforce our policies

PAYMENT PROCESSING

Payments may be processed through Wix Payments or supported payment methods and providers, including PayPal, Google Pay, and Venmo.

When you choose a payment method, your information may be collected and processed by that provider under its own privacy policy and terms. Payment providers may use information to complete transactions, authenticate users, prevent fraud, maintain records, and comply with legal requirements.

IV Sound may receive limited transaction information, including your name, contact information, payment method, order amount, transaction identifier, and whether the payment was approved.

WIX HOSTING AND SERVICES

Our website is created and hosted through Wix. Wix may process website visitor and customer information on our behalf to host the website, process transactions, provide security, operate website features, and deliver related services.

Information may be stored through Wix databases, applications, and service infrastructure.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to operate, remember settings, maintain security, process purchases, understand website use, and provide website functionality.

These may include:

• Essential cookies necessary for the website, checkout, security, and requested features to function
• Functional cookies that remember preferences and improve website features
• Analytics cookies that help us understand website traffic and performance
• Marketing cookies that may be used to measure advertising or provide more relevant marketing, when applicable

Where required, non-essential cookies will be used based on your consent.

You can manage available privacy and cookie choices through the cookie banner or Wix Privacy Center displayed on our website. You may also adjust cookie controls through your browser. Disabling certain cookies may affect website functionality.

HOW WE SHARE INFORMATION

We may disclose information to service providers when reasonably necessary to operate our business, including:

• Wix and its affiliated services
• Payment processors and payment-method providers
• Email and newsletter service providers
• Website hosting, security, analytics, and technical-support providers
• Professional advisers, such as accountants, attorneys, or consultants
• Government authorities or other parties when disclosure is legally required

These parties may process information according to their own privacy policies or under agreements requiring them to provide services on our behalf.

We may also disclose information:

• To investigate fraud, security threats, or misuse
• To protect our rights, customers, website, or property
• To comply with a subpoena, court order, legal process, or governmental request
• In connection with a merger, acquisition, financing, sale, reorganization, or transfer of some or all of our business

IV Sound does not sell personal information for monetary compensation. However, certain cookie-based disclosures or third-party integrations may be legally classified as sharing or targeted advertising in some jurisdictions.

Where applicable, you may manage those choices through the Wix Privacy Center on our website.

MARKETING COMMUNICATIONS

When you subscribe to our newsletter or otherwise consent to marketing, we may send emails about:

• New products
• Product updates
• Discounts and promotions
• Sales and special offers
• IV Sound news and related content

You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email.

Unsubscribing from marketing will not prevent us from sending necessary transactional communications, such as receipts, purchase confirmations, download information, security notices, or responses to your inquiries.

DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Complete the purposes described in this policy
• Maintain order and customer-service records
• Provide access to purchased products
• Satisfy tax, accounting, legal, and regulatory requirements
• Resolve disputes
• Detect fraud and maintain security
• Enforce our agreements and policies

Retention periods may vary depending on the type of information and why it was collected. We may retain certain transaction records after a deletion request when retention is required or permitted by law.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain information
• Withdraw consent where processing is based on consent
• Object to or restrict certain uses of your information
• Opt out of marketing communications
• Manage non-essential cookies
• Opt out of certain forms of data sharing or targeted advertising
• Receive equal service without discrimination for exercising a privacy right

These rights are subject to legal limitations and exceptions. We may need to retain information to complete a transaction, maintain tax records, prevent fraud, resolve disputes, or comply with the law.

To submit a privacy request, contact IVSoundSupport@gmail.com. We may need to verify your identity before completing a request.

You may also use the available Wix Privacy Center tools on our website to manage cookie permissions or submit certain data requests.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, transmission method, payment system, or electronic storage system is completely secure. We cannot guarantee absolute security.

INTERNATIONAL PROCESSING

Wix, payment providers, and other service providers may process or store information in countries other than the country where you live. Those countries may have different privacy and data-protection laws.

Where required, appropriate safeguards will be used for international transfers of personal information.

CHILDREN'S PRIVACY

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, contact us so we can review and delete the information where appropriate.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, content, or practices of those third parties.

Review the privacy policy of any third-party website or service before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our website, products, service providers, legal requirements, or business practices.

The updated policy will be posted on this page with a revised effective date.

CONTACT US

For questions about this Privacy Policy or to submit a privacy request, contact IVSoundSupport@gmail.com